Let’s talk about your pet product business.

Plan a factory visit

Send your preferred dates, the number of visitors and the products or production topics you would like to discuss.

• Share your preferred dates and areas of interest.
• Tell us who will be attending and any language requirements.
• Our team will confirm availability and the visit scope.
• Directions and arrival arrangements follow appointment confirmation.

Arrange a video call

Share your time zone, preferred dates and the product or manufacturing questions you want to cover.

• Tell us your time zone and preferred dates.
• List the products or topics you want to review.
• Discuss the suitable video platform with our team.
• The session scope and arrangements require confirmation.

Purchasing options

Samples & bulk orders

Start with a sample or discuss a per-model trial order.

• Sample quantities and availability are confirmed by product.
• MOQ is confirmed by product and quotation.
• Product-specific terms apply to each model, not mixed-model totals.
• Sample fees, shipping costs and availability are confirmed separately.

Shipping & trade terms

Tell us your destination and preferred shipping arrangements.

• Share the destination country and delivery requirements.
• Discuss the available transport and receiving arrangements.
• Shipping costs and the applicable trade terms are confirmed in your quotation.

Schedule & approval

Timing and the start point are confirmed in your quotation. Lead times are stated in business days.

• Sample timing is confirmed for the selected model.
• Trial and regular production schedules are agreed separately.
• Reorder timing is reviewed against the current specification and schedule.